Caring for a loved one with dementia can be overwhelming — but now there’s new support available to help families navigate the journey with more confidence and care. The new GUIDE program, Guiding an Improved Dementia Experience, is designed to make a real difference for Hawaii’s kūpuna and their caregivers.
At Hawaii SHIP, we are proud to share this important resource to help families access needed services, training, and support.
The GUIDE program provides comprehensive services for individuals living with dementia and their caregivers. Starting July 1, 2025, Straub Clinic and Hospital will be the first provider in Hawaii to offer GUIDE services.
GUIDE includes:
24/7 Dementia Support Line
Always have someone you can call when questions or crises arise.
Personal Care Navigator
A dedicated expert will help you find medical services, community-based programs, and needed support resources.
Caregiver Training
Learn how to better care for your loved one, manage symptoms, and handle challenging behaviors.
Respite Services
Up to $2,500 a year is available for overnight respite care, at-home respite, or adult day care, giving caregivers much-needed rest.
Early support and ongoing resources can make a tremendous difference in dementia care by:
Reducing caregiver stress and burnout
Improving the health and safety of individuals living with dementia
Helping families plan for future needs
Strengthening community connections for kūpuna and their ohana
The GUIDE program ensures that families are not alone — and that help is available every step of the way.
Hawaii SHIP offers free, one-on-one Medicare counseling to help kūpuna and caregivers:
Understand Medicare coverage for dementia care services
Navigate enrollment in programs like GUIDE
Find local support resources
📞 Call us at 808-586-7299 or TTY 1-866-810-4379
🌐 Visit hawaiiship.org
Let’s navigate Medicare and caregiving together — for a healthier, more supported Hawaii!
