Medicare

Name	Phone	Website	Description
MEDICARE.GOV		https://www.medicare.gov/
MEDICARE RIGHTS CENTER	1-800-333-4114	https://www.medicarerights.org/

PART A & PART B ENROLLMENT

Name	Phone	Website
SOCIAL SECURITY ADMINISTRATION (SSA)	1-800-772-1213	https://www.ssa.gov/
HONOLULU SSA OFFICE	1-855-572-4879 TTY: 1-800-325-0778 FAX: 1-833-950-2764
KAPOLEI SSA OFFICE	1-855-572-4866 TTY: 1-800-325-0778 FAX: 1-833-950-2742
WAILUKU SSA OFFICE	1-855-572-4863 TTY: 1-800-325-0778 FAX: 1-833-950-2740
HILO SSA OFFICE	1-855-572-4860 TTY: 1-800-325-0778 FAX: 1-833-950-2766
LIHUE SSA OFFICE	1-855-572-4842 TTY: 1-800-325-0778 FAX: 1-833-950-2768

PART C ENROLLMENT | MEDICARE ADVANTAGE PLANS

Name	Phone	Website
DEVOTED HEALTH	1-800-376-5889	https://www.devoted.com
HMSA	1-800-693-4672	https://www.hmsa.com/advantage
HUMANA	1-800-833-2364	https://www.humana.com/MEDICARE
KAISER PERMANENTE	1-877-408-3494	https://kp.org/medicare
WellCare Hawaii	1-844-917-0175	https://www.wellcare.com/hawaii
UNITED HEALTHCARE	1-800-555-5757	https://www.UHCMedicareSolutions.com

MEDICARE MEDICAL SAVINGS ACCOUNT | MEDICARE ADVANTAGE PLANS

Name	Phone	Website	Description
LASSO HEALTHCARE	1-866-766-2583	https://www.lassohealthcare.com/

DUAL – SPECIAL NEEDS PLANS | MEDICARE ADVANTAGE PLANS

Name	Phone	Website
ALOHACARE	1-866-973-6395	https://www.alohacare.org/
HMSA	1-800-693-4672	https://www.hmsa.com/advantage
KAISER PERMANENTE	1-877-408-3494	https://kp.org/medicare
WellCare Hawaii	1-844-917-0175	https://www.wellcare.com/hawaii
UNITED HEALTHCARE	1-800-555-5757	https://www.aarpmedicareplans.com/

PART D ENROLLMENT | PRESCRIPTION DRUG PLANS

Name	Phone	Website
AETNA MEDICARE	1-833-526-2445	https://www.aetnamedicare.com/
CIGNA	1-800-735-1459	https://www.cigna.com/medicare/
CLEAR SPRING HEALTH	1-877-317-6082	https://clearspringhealthcare.com/
EXPRESS SCRIPTS MEDICARE	1-866-477-5704	https://www.express-scripts.com/
HUMANA	1-800-706-0872	https://www.humana.com/MEDICARE
MUTUAL OF OMAHA	1-800-961-9006	https://www.mutualofomaharx.com
UNITED HEALTHCARE	1-888-867-5564 1-800-753-8004	https://www.aarpmedicareplans.com/health-plans/prescription-drug-plans.html
WELLCARE	1-888-293-5151	https://www.wellcare.com/PDP

OTHER INSURANCES & ASSISTANCE

Name	Phone	Website
HAWAII EMPLOYER-UNION HEALTH BENEFITS TRUST FUND (EUTF)	808-586-7390	https://eutf.hawaii.gov/
MARKETPLACE \| AFFORDABLE CARE ACT		https://www.healthcare.gov/
MEDICARE SUPPLEMENT INSURANCE (MEDIGAP) OFFERED IN HAWAII		Download PDF
NATIONAL ACTIVE AND RETIRED FEDERAL EMPLOYEES ASSOCIATION (NARFE)	1-800-456-8410	https://www.narfe.org/
TRICARE FOR LIFE		https://tricare.mil/tfl
U.S. DEPARTMENT OF VETERANS AFFAIRS		https://www.va.gov/
Individual Dental Insurance Plan Resource List 2023		Download PDF
Individual Vision Insurance Plans in Hawaii 2023		Download PDF

APPEALS AND GRIEVANCES

Name	Phone	Website	Description
LIVANTA (Beneficiary and Family Centered Care-Quality Improvement Organizations)	1-877-588-1123	https://livantaqio.com/en

Publications

Publication Name/Link	Publication No
Coverage and Payment
Choosing a Medigap Policy: A Guide to Health Insurance for People with Medicare	02110
Understanding Medicare Advantage Plans.	12026
Medicare & Home Health Care	10969
Medicare & Other Health Benefits: Your Guide to Who Pays First	02179
Medicare and your mental health benefits	10184
Medicare coverage of ambulance services	11021
Medicare Coverage of Cancer Treatment Services	11931
Medicare coverage of diabetes supplies, and prevention programs	11022
Medicare helps cover diabetes supplies and services to help keep you healthy.	11410
Medicare coverage of durable medical equipment and other devices	11045
Medicare Coverage of Kidney Dialysis & Kidney Transplant Services	10128
Medicare coverage of skilled nursing facility care	10153
Medicare Coverage of Therapy Services	10988
Medicare Coverage Outside the United States	11037
Medicare Hospice Benefits	02154
Medicare's wheelchair and scooter benefit	11046
Getting a second opinion before surgery. (medicare.gov)	02173
Your Medicare Benefits	10116
CMS 11694, Medicare and the Health Insurance Marketplace Factsheet, 08.06.2019	11694
General Information
4 programs that can help you pay your medical expenses. (medicare.gov)	11445
Enrolling in Medicare Part A and Part B	11036
Understanding Medicare advantage and Medicare drug plan enrollment periods	11219
Your Guide to Choosing a Nursing Home	02174
Medicare Prescription Drug Coverage
How Medicare Drug Plans Use Pharmacies, Formularies, & Common Coverage Rules	11136
Things to think about when you compare Medicare drug coverage	11163
Your Guide to Medicare Prescription Drug Coverage	11109
Staying Healthy
Your Discharge Planning Checklist brochure (medicare.gov)	11376
Your Guide to Medicare’s Preventive Services	10110

Community Centers With Senior Programs

Name	Phone	Website	Description
CITY & COUNTY OF HONOLULU PARKS AND RECREATION DIVISION \| SENIOR CITIZEN PROGRAM	808-768-6895	https://www.catholiccharitieshawaii.org/
LANAKILA MULTI-PURPOSE SENIOR CENTER	808-847-1322	https://www.catholiccharitieshawaii.org/about-us/offices-facilities/lanakila-multi-purpose-senior-center/
KAPAHULU CENTER	808-737-1748	https://www.kapahulucenter.org/
KEY PROJECT	808-239-5777	https://www.keyproject.org/	NA PUA KOOLAU-KUPUNA PROGRAM
MOILIILI COMMUNITY CENTER	808-955-1555	https://www.moiliilicc.org/moiliili-senior-program.html
TUTU’S HOUSE	808-885-6777	https://www.tutushouse.org/
WAIKIKI COMMUNITY CENTER	808-923-1802	https://www.waikikihealth.org/

Medicare

PART A & PART B ENROLLMENT

PART C ENROLLMENT | MEDICARE ADVANTAGE PLANS

MEDICARE MEDICAL SAVINGS ACCOUNT | MEDICARE ADVANTAGE PLANS

DUAL – SPECIAL NEEDS PLANS | MEDICARE ADVANTAGE PLANS

PART D ENROLLMENT | PRESCRIPTION DRUG PLANS

OTHER INSURANCES & ASSISTANCE

APPEALS AND GRIEVANCES

Publications

Community Centers With Senior Programs

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