Hawaii SHIP offers free, local, unbiased, one-on-one counseling assistance and referrals over the phone or virtually on Zoom. We will resume in-person counseling appointments when it is safe.

To request counseling assistance, contact us today!
Helpline: 808-586-7299
Toll free: 1-888-875-9229

Counseling Request

The Helpline features a pre-recorded message that will ask you to leave your name, phone number, email address, zip code, a brief message about your issue, and the days and times you prefer to be called. Whether you contact us through the Helpline or website, a certified Medicare counselor will be assigned to your case and contact you within 5 business days.


Hawaii SHIP offers free presentations on Medicare-related topics to groups and organizations. While the COVID-19 pandemic has halted in-person presentations until further notice, we now offer virtual presentations via Zoom to groups of 5 or more people.

Presentation Request

Fairs & Exhibits

Hawaii SHIP takes part in health fairs and exhibits for Medicare-eligible individuals statewide. Since COVID-19, we have adapted to participating in virtual fairs and events.

To invite us to participate, contact us with your fair or exhibit information!

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